Refunds & Returns

Nothing in this policy limits rights you have under your local consumer law.

Every RAIDFISH STUDIOS piece is printed to order. Nothing sits in a warehouse; it gets made when you order it, for you. That keeps waste down, and it's also why our return rules work the way they do.

No returns for change of mind or wrong size

Because each item is made to order, we can't accept returns or exchanges if you change your mind, order the wrong size, or pick the wrong color. Check the size chart on each product page before you order. Between sizes? Email us before ordering and we'll help.

If we got it wrong, we make it right

If your order arrives misprinted, defective, damaged, or it's the wrong item, we'll send a free replacement or give you a full refund. Your choice.

1. Email support@raidfish.com within 21 days of delivery.
2. Include your order number and a clear photo of the problem:
   • Print or quality issue: item laid flat, issue clearly visible.
   • Wrong item or size sent: photo showing the size tag.
   • Sizing defect: item laid flat and measured against the size chart.
3. That's it. You don't need to send anything back.

Small variations aren't defects. A print can sit up to about ½" from the mockup, and garment measurements can vary by about 1".

Lost or late packages

• Not delivered yet? If your order hasn't arrived within 30 days of shipping, email us within 7 days after that and we'll reprint or refund it.
• Marked delivered but not there? Check with neighbors, your mailroom, and your local post office first. Carriers sometimes mark a package "delivered" when it's actually waiting for pickup. Once a carrier confirms delivery to the address you gave us, we can't cover a replacement, but we'll help you file a claim with the carrier.
• Wrong address? See our Shipping Policy. Packages returned because of an incorrect address can be reshipped at your cost.

Cancellations

Need to cancel or change something? Email us within 12 hours of ordering. After that your order may already be printing, and we can't stop it.

We currently ship within the United States only.

Refunds

Approved refunds go back to your original payment method. Your bank may take 5-10 business days to post it.

Contact

support@raidfish.com. We read every email, usually within 1-2 business days.